- We will help you choose a bouquet;
- We will help you place your order;
- We will report the current order status;
- We will tell you about the delivery options.
15 cream roses
- How can I find out how much it costs to delivery to the city / village I need?
To find out the cost of delivery to the city you need, go to the "Delivery" page and select the city you need. Below you will find the cost of delivery to the city of your choice.
- You can add a postcard to the bouquet?
When placing an order, for writing a text on a postcard there will be a special field, which is called "Add postcard with your text". There you will need to write the text that you want us to post on the postcard.
- How can I pay for the order?
You can pay the order in any way convenient for you from those listed on the page "Payment".
- How can I find out how much flowers / delivery costs are in dollars, euros?
- To see the prices on the site in the currency you need, you need to select the currency you need at the top left of the site.
- Can I place an order not from Ukraine but from another country?
You can to order and pay for the order from any country in the world. On the page "Payment" you can find out the payment methods available for you.
- How long before the delivery date do I need to make an order?
The earlier you order and pay for the order - the better, more time will be spent preparing it. You can order and pay for the order today - and we will deliver it when you specify in the order.
- In what currency can I pay for the order?
- You can pay for the order in any currency. When you pay for the order with a card, no matter what currency your card is in, an automatic conversion will be made at the rate of your bank on the day of payment. You can learn the course at your bank.
- How can I order?
You can place an order in any convenient way for you:
- On the web site;
- Online chat on the web site;
- Viber, WhatsApp, Telegram - +38(098)-022-95-62
- Do you deliver flowers to small villages?
- We deliver flowers all over Ukraine, even to the most remote villages.
- How do I know if my order has already been delivered?
- After the order is delivered to the specified email address, a letter will be sent to you.
- Is anonymous delivery possible?
- If, when placing an order, you do not specify the text on the card, the recipient does not know who ordered the flowers, since the couriers generally do not have any information about the customer.
- I only know the girl's name and phone number - can you deliver her a bouquet?
- The phone numbers of the recipient are enough for us to deliver the order - we will know the address of the recipient.
- Do you make photo reports?
- We can make a photo of the recipient with the bouquet, if he does not mind it. This service is not available in all cities.
- Is it safe to pay by card?
- Payment for the order by card does not take place on our website, but on the site of the payment system, which is protected by all necessary safety certificates.
- All the products that are on the site are available?
We deliver to any city or village of Ukraine. The assortment of the store in each city can differ and sometimes, some colors / goods may not be available in a particular city. In such cases, a replacement will be performed, according to our The Policy of replacement.
- What does each order status mean?
You can see detailed information about what designates each order status on this page.
- How long will the flowers be fresh after delivery?
We can not give you any guarantees about how many flowers will remain fresh after delivery. Since this is affected by a lot of factors that we can no longer influence, after the delivery of the bouquet. It depends on which of the flowers you chose the bouquet, how they will care for the bouquet and in what conditions it will be after delivery.
It depends on that the bouquet will be put in how high the vase and how much water will be in the vase, at what temperature it will be, where it will stand, how often the water in the vase will change, how often the flower stems will be cut, etc.
We give you a 100% guarantee that we will deliver a bouquet of fresh flowers. It directly depends on us, but we can not give a guarantee on what does not depend on us. If you want the bouquet to stand longer, choose bouquets of their chrysanthemums or alstroemerias - these are persistent flowers, and the most not persistent flowers are roses. Consider this when choosing a bouquet.
- Are the prices on the site relevant?
- All prices on the site are up-to-date and are maintained in this condition.
- Can I add some additional gift to the bouquet?
It all depends on the city in which you need delivery and on the gift you want to add. In most cities, you can add cake, sweets, soft toys or balloons to the bouquet. The ability to add some individual, your gift - check with the store managers. Most likely it is possible, but on condition that you place and pay for the order in advance.
Delivery to big cities of Ukraine is free (provided that there are flowers in the order).
Delivery to big cities of Ukraine from 9.00 to 18.00 (by local time in Kiev, Ukraine).
Delivery the order which does not include flowers (only sweets, cake, balls, soft toys, vases, etc.) - 150 UAH.
Delivery to other cities of Ukraine is paid.
Select a city to know the cost of delivery:
We can deliver a bouquet to any city or village of Ukraine. If the village where you want to deliver the order is not in the list of cities - contact us and we will inform you the cost of delivery to the desired village.
On this page you can find all the payment methods that you can pay for your order. You will be able to pay for the order after it is placed.
For you to see the payment methods available to you personally - choose in which country you are located.
|Payment method name||Enrollment|
|from 1 minute to 1 hour|
|from 1 minute to 1 hour|
|up to 10 minutes|
|from 1 to 3 days|
|up to 1 hour|
|from 15 minutes to 24 hours|
|from 15 minutes to 24 hours|